At US Immigration Technology LLC, we are committed to you and to protecting your privacy rights. We use the information we collect about you so you can use our Services (defined in our Terms of Use), to process orders, and to improve the content of our website located at citizendirectonline (the “Website”). As such, we have established and implemented this privacy policy to inform our Website visitors and registered users how we use and protect the information that we collect. If you have any questions regarding this information or our privacy practices, please feel free to Contact Us with any questions.

Our Website is meant to be used by individuals in the United States. We make efforts to comply with the privacy laws and regulations of the United States, but we make no representation that this Website is governed by or operated in accordance with the laws of other nations or jurisdictions. Those who choose to access the Website do so on their own initiative and at their own risk, and are responsible for complying with all applicable laws, rules and regulations. What Information Do We Collect?

Personally Identifiable Information

We will collect and use Personally Identifiable Information about you in a number of ways, including: (a) responding to your request for products or services offered through the Website; and/or (b) notifying you about products, services, and other opportunities we think will be of interest to you.

1. Contact Information. You may visit and use many features on the Website without completing any user registration. However, in order to use many of our Services, we may require you to provide us with certain contact and/or demographic information and/or to become a registered user of the Website. When you become a registered user, we require you to provide us with your contact information (including your name, physical address, telephone number, and email address), and may require your date of birth, gender and zip code, as well as other information, in order to create a password. Our goal is to make your experience as easy and enjoyable as possible.
2. Financial Information. If you purchase any products or Services on the Website, you will additionally need to provide us with your credit card and shipping information. Financial information (credit card numbers, credit card expiration dates, billing address, etc.) that is collected is used to bill you for products and services. Financial information is not used for any purpose other than billing.

By using the Website, you are consenting to the use and disclosure of your Personally Identifiable Information as described in this Privacy Policy.

If you would like to make corrections or updates to your Personally Identifiable Information, including your email address, phone number, or mailing address, or your credit card information or password reminder phrase, you can easily make them through the edit profile section of your account. We reserve the right to collect information about you from other sources and store it in connection with other online or offline information we may possess or obtain about you. Personally Identifiable Information which we collect and use may come from a number of sources, including registration information, billing information, information you use for a password, information you and provide to us in response to our communications, information that you provide to us through customer service communications and correspondence and general feedback and information you provide to us responding to products or services offered through the Website.

How do We Use The Information We Collect?

1. We also use the personal information we collect to tailor your experience on the Website by displaying content according to your interests and preferences, providing a faster method for you to submit information to us and receive back the information or products you desire, sending you information about our company and promotional material from some of our partners, and allowing us to contact you, if necessary. If at any time you would rather not receive information from us, or would like to opt-out of any other service we provide, simply email our Customer Care department via our Contact Us page and let us know. All credit card-related information you provide to us when ordering any products or services from the Website is maintained by us as highly confidential, and we will not share credit card related information with any third parties that are not involved in fulfilling your order.
2. We may use the information we collect to occasionally notify you about new services on the Website and special offers we think you’ll find valuable.
3. “User Information” is both Personally Identifiable Information and Non-Personally Identifiable Information. We may also share certain of the User Information, including Personally Identifiable Information, with affiliated and non-affiliated third parties, including without limitation in connection with the following:
   1. Vendors – We may disclose the information we collect to companies that operate various services for us, such as marketing, distribution, advertising, or certain product functionalities, or who otherwise provide goods or services which may be of interest to you. If you provide information to us, you are expressly consenting to receiving emails, text messages, direct mail and/or telephone calls from us, or on our behalf, regarding the products and services offered on the Website. Please note that If you provide Personally Identifiable Information to one of our Website’s e-commerce providers, vendors or advertisers (if any), this transaction will occur within the site of the applicable e-commerce provider, vendor or advertiser, not on the Website, and, as such, the Personally Identifiable Information you provide is collected pursuant to and controlled by the privacy policy of such e-commerce provider, vendor or advertiser. We are not responsible for such parties’ privacy policies and we encourage you to familiarize yourself with the applicable privacy policy of the e-commerce site with which you transact business or to contact the operator of such site for more information.
   2. As Permitted by Law – We may share your non-public Personally Identifiable Information with non-affiliated third parties as permitted by law.
   3. Special Circumstances. In order to protect our rights, property, personal safety, and those rights, property and the personal safety of our users and viewers, and to ensure the integrity and operation of our business and systems, in certain cases when we have reason to believe that disclosing this information is necessary: (a) to identify, contact or bring legal action against someone who may be causing injury to or interfering (either intentionally or unintentionally) with: (i) our legal rights or property, (ii) another visitor or anyone else that could be harmed by such activities; or (b) by operation of law.
   4. Transferability of Information – In the event we go through a business transition, such as a merger or acquisition by another company, or sale of all or a portion of our assets, your Personally Identifiable Information and any information you provide to us will likely be among the assets transferred, and you hereby consent to such transfer.
   5. Special Offers – We may extend select special offers of goods or services to you. If you would like to opt-out of receiving these offers, please refer to the “Offering You Choices – Marketing Options,” section below.
   6. Bankruptcy – In the event we file for bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditor’s rights generally, we may not be able to control how your Personally Identifiable Information is treated, transferred, or used. if such an event occurs, your Personally Identifiable Information may be treated like any other asset of ours and sold, transferred or shared with third parties, or used in ways not contemplated or permitted under this Privacy Policy, without notice to you or your consent.

Please note that certain Personally Identifiable Information becomes a matter of public record upon the filing of certain documents with the appropriate government agency or court.

Non-Personally Identifiable Information.

Non-Personally Identifiable Information can be used to help diagnose server problems, administer the Website and generally enhance your online experience, and may include the following:

1. IP Address. An IP address is a number that’s automatically assigned to your computer whenever you’re surfing the Web. We may retain your IP address in order to help us diagnose problems with our servers, to administer our Website, to help identify you and your shopping cart, to gather broad anonymous demographic information (such as the number of visitors from a geographic area), to enforce compliance with the Website terms and conditions or otherwise in order to protect our services, sites, customers, or others.
2. Cookies. Cookies are small bits of electronic information that a website can transfer to a visitor’s hard drive to help tailor and keep records of his or her visit to the site. The use of cookies is standard on the Internet and many websites use them. Cookies allow website operators to better customize visits to the site to the visitor’s individual preferences. For example, we may use cookies to keep track of your shopping cart and to provide you with a better surfing experience and maximize your enjoyment of the Website. However, we do not save any password information in cookies. We may additionally use “web bugs” or other similar data collection programs to collect information to provide you with a more enjoyable and easier experience on the Website. In addition, banner advertisements may be displayed on our site which may contain cookies. The companies who serve our banner advertisements may transfer cookies independent of us, and, as such, we do not control the use of such cookies and in many instances have no access to the information collected by them.
   Although most Web browsers automatically accept cookies, you can usually change your browser to prevent that or to notify you when you are sent a cookie. This gives you the chance to decide whether or not to accept the cookie. Even without accepting a cookie, you can still access many of the features on the Website. However, some parts of the Website will not function properly or may be considerably slower if you refuse cookies. For example, without cookies, you may experience delays and may have difficulty completing certain transactions.
3. Web Beacons. Pages on our Website also may contain “web beacons” (also known as Internet tags, pixel tags and clear GIFs). Web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party.

We also may collect other Non-Personally Identifiable Information such as: (1) age; (ii) gender; (iii) interest categories (e.g., sports, travel, food & dining); or (iv) parental status. We reserve the right to collect information about you and store it in connection with other online or offline information we may possess or obtain about you.

How We Respond to Do Not Track Signals

We do not currently support the Do Not Track browser setting.

Offering You Choices – Marketing Options

You have choices when it comes to learning about our new offers, products or services, as well as those offered by our affiliates. If you do not wish to receive these offers, you may opt out by emailing our Customer Care department via our Contact Us page. Alternatively, each marketing e-mail we send to you will include instructions how to opt-out which you may utilize. Please note that you may still receive information from third parties to whom we have disclosed your information prior to the time you opted-out. You should contact each party in the event that you no longer want to receive information from such party.

Links

In an attempt to provide increased value to our visitors, we may choose various third party websites to link to, link from, and frame within, the Website. We also may participate in co-branding and other relationships to offer e-commerce and other services and features to its users. However, even if the third party is affiliated with us, we have no control over these linked sites, each of who have separate privacy and data collection practices independent of us. We have no responsibility or liability for these independent policies or actions, and are not responsible for the privacy practices or the content of any such websites. Please make sure you are comfortable with the privacy practices of every site you visit before providing the site with your personal information. These linked sites are only for your convenience and you therefore access them at your own risk.

Security

Unfortunately, when you submit information to us (or to any other website) over the Internet, the information may travel over many networks and systems that are not under our control and, during such time, can be intercepted. As a result, while we strive to protect your personal information, we can’t ensure or warrant the security of any information you transmit to us and you do so at your own risk. We take commercially reasonable steps to protect the security of your User Information. For example, avoid sending personal information through insecure email. Please refer to the Federal Trade Commission’s website at http://www.ftc.gov/bcp/menus/consumer/data.shtm for information about how to protect yourself against identity theft.

Persons Under the Age of 18

In order to use the Website and/or its products and/or services, you must be at least 18 years of age. The Website is not directed to or intended for use by persons under the age of 18 and we not knowingly solicit personal information from such persons or send them requests for non-public personal information. If we become aware that we have inadvertently received Personally Identifiable Information directly from someone under the age of 18, we will delete such information from our records. If you are under the age of 18, you must not use our products or services, including sending us any personal information.

Notification of Changes

If we decide to change our Privacy Policy, we will post those changes on the Website so that you are always aware of what information we collect, how such information is used and under what circumstances, if any, such information is disclosed. We reserve the right to modify, alter or otherwise update this Privacy Policy from time to time, so you are encouraged to review this Privacy Policy from time to time. Your continued use of the Website following the posting of such modifications, alterations or updates will signify your acceptance thereof. Please note that each time you use the Website, the current version of this Privacy Policy will apply.

Any and all changes to our Privacy Policy will also be reflected on this page. Unless we obtain your express consent, any revised Privacy Policy will apply only to information collected after such time as the revised Privacy Policy takes effect. If at any point we decide to use Personally Identifiable Information in a manner different from that stated at the time it was collected, we will notify you by way of email and you will then have a choice whether or not we can use such information in this different manner.

Visitor’s Acceptance of These Terms

By using the Website, you hereby accept all of the terms set forth in our Privacy Policy. If you do not agree to accept all or any portion of such terms, then you are respectfully asked not to use the Website.

Privacy Complaints

If you believe that we have not complied with this Privacy Policy, please Contact Us.